ORIGANI-US

As all products are dispatched from the USA, any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient.

Your local customs office will be able to assist you with any further information regarding taxes, duties and customs.

 

Delivery Price

Origani is pleased to offer worldwide shipping. For domestic and international rates, please review the following information.

Deliveries within the USA

Flat rate of - $10.95

Free for orders over - $150

Please Note - Rural and remote areas may take longer.

International Deliveries from the USA

Flat rate of - $39.95 + taxes & duties

Free Duties & Taxes for orders over $500

When international orders reach their destination country, they are subject to customs clearance which can cause delays affecting the original delivery date. Unfortunately, we do not have any control over this, and it is completely at the discretion of the receiving country.

Return and Exchange Policy:

Origani understands that sometimes you may change your mind about a product. We accept returns for brand-new, unopened, and unused items under the following conditions:

 •⁠ ⁠Eligible Products: Only new, unopened, and unused products are eligible for return.
 •⁠ ⁠Purchase Source: Products must have been purchased directly from www.origani-us.com or over the phone from the Origani corporate/brand office.
 •⁠ ⁠Timeframe: Items must be returned within 14 days from the date of purchase.
 •⁠ ⁠Return Process: To initiate a return, contact our offices at (470) 545-3577 for instructions.
 •⁠ ⁠Refund Policy: All refunds are subject to a 25% handling/restocking fee and will be credited back to the original payment method used for the purchase.

Please note that if you purchased our products from an independent retail location or authorized reseller, you must contact them directly for any returns or exchanges, as their policies may differ.

Satisfaction Guaranteed Program:

We are confident in the quality and performance of our products and want you to experience them worry-free. Here's how our Satisfaction Guaranteed Program works for opened and used products:

•⁠ ⁠Exchange Option: You can exchange opened or used products for any new Origani product of equal or lesser value. One exchange per product is allowed, and regular shipping and handling fees apply.
•⁠ ⁠Refund Option: If you're not fully satisfied, you can return the opened or used product for a full refund (minus a 25% handling/restocking fee). Simply ship back the product with your original receipt and a note explaining your dissatisfaction, including full contact information.

Both the exchange and refund options under our Satisfaction Guaranteed Program are valid for opened/used products within 30 days of purchase, with proof of purchase in the form of the original receipt.

Please remember that our Satisfaction Guaranteed Program is applicable only to purchases made directly from www.origani-us.com or via phone from our corporate office.

If you purchased our products from a participating retail location, please contact the retailer directly for their return/refund policies and processes.